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Detail nabídky - ZAMĚSTNÁNÍ 10713

Tahle ZAMĚSTNÁNÍ je jedna z 12 podobných a bude u nás vystavena do 14.04.2023. Projevte zájem a buďte 3. zájemce o tuto práci. Stačí si stáhnout aplikaci z App Store nebo Google Play.
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Anežka Trávníčková
Nástup ihned

English/German Customer Support Specialist - Respond to customer inquiries regarding products and/or processes via email or phone calls - Resolve reported issues, develop a resolution plan, and walk customers through the steps to remedy - Provide solutions when a permanent solution will take an extended period of time - Collaborate with other company departments to resolve customer issues that require a higher level of expertise in the area, while maintaining accountability for the entire resolution process - Update and maintain the knowledge base as new processes, programs, and platforms are introduced - Identify issues and trends and recommend changes to improve personal and team performance - Act as a mediator between customers and the technical escalation team

100 % remote work Flexible working hours 4 weeks of holiday Working in an innovative company Multisport card
Experience with direct and frequent contact with customers
Technical skills and interest in computer technology and software applications
Able to communicate effectively over the phone, email, or via chat
Enjoy learning about new technologies and are usually one of the first to try new tools
Organized and have a great eye for detail
Enjoy diagnosing problems, switching between software programs, and resolving issues quickly
Praha, Česko
40.000 - 65.000 Kč/měsíc
zájemci se přihlásili
Nabídka končí za
21 dnů 0 hod.
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